Overview
Welcome to Voop for Care!
We're really excited to have you onboard.
Voop is the safeguarding infrastructure for children and young people in care. These docs are your guide to setting up, running and getting the most out of Voop, whether you're an admin standing up an account, a team owner keeping the day-to-day on the rails, or a guardian looking for the answer to a specific "how do I..." question. We're here for you!
Everything in these docs is grouped by Voop's functional areas, and those areas mirror exactly how the product itself is organised. If you can find it in the dashboard, you can find it in the same place in the docs.
The organisational layer where billing, payment and admin oversight for your whole service live.
How you organise the guardians in your account into teams, each led by a team owner, mirroring how your organisation actually operates.
Where you manage the plans attached to each user, including the eSIM that powers Voop's network-level protection.
The calling and texting layer, where unsafe contacts are blocked at the network and trusted relationships stay protected.
The map view that turns GPS into a live safeguarding tool, with arrival and departure alerts.
The focused mode for when a child can't be located, built for the live safeguarding moment.
The toolkit of content filtering, schedules and device-based features that shapes a healthier digital life.